酒店英语面试常见问题优秀3篇

酒店面试常见的英语问题分享给大家，希望能祝大家一臂之力。差异网为您精心收集了3篇《酒店英语面试常见问题》，希望朋友们参阅后能够文思泉涌。

酒店面试英语自我介绍 篇一

"When I left college, I wanted to go into hotel and cateringwork so I took up a position as a receptionistto learn some front of house skills.

Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year. I then moved to a more prestigioushotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverageoperations and housekeeping.

I held full responsibility for staff management and motivation, food control and sales, wine and liquorstocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations.

After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old convertedYorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant &Bar for up to 55 guests.

I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitabilityand preparing regular reports for management. I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigatedand implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.

So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 20xx winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards."

酒店面试英语自我介绍 篇二

when i left college, i wanted to go into hotel and catering work so i took up a position as a receptionist to learn some front of house skills.

working for a chain of hotels opened up opportunities and i was accepted as a junior manager after 2 years and was promoted to front of house manager after another year. i then moved to a more prestigious hotel within the group as assistant manager reporting to the general manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food andbeverage operations and housekeeping.

i held full responsibility for staff management and motivation, food control and sales, wine and liquor stocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. i am also acknowledged as being very good at meeting and greeting customers and organising table reservations.

after another 2 years i accepted a position as deputy manager of a privately owned, 400 year old converted yorkshire farmhouse set in 80 acres on the edge of the yorkshire wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a farmhouse restaurant & bar for up to 55 guests.

i have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitability and preparing regular reports for management. i have organised rotas for all departments i.e. housekeeping, reception weddings and events and the restaurant which covers breakfasts, lunches, conferences and dinners. i have also instigated and implemented a direct marketing strategy to increase sales leading to significant improvements in the restaurant business; i maximised sales revenues through up-selling and planning of marketing programmes.

so, when i saw your advert for the general manager's position i was really excited as i had just started to think about looking for a similar role and i am confident of having the hotel and catering management skills and experience that you require. as i mentioned, i am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. with my excellent organizational ability and interpersonal skills i run operations efficiently and profitably, and provide the highest levels of customer service, in fact i was 20xx winner in the real welcome category of the welcome to yorkshire tourism awards.

酒店英语面试常见问题 篇三

1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself

能用英语自我介绍吗？

2、Why did you leave (are you leaving) your job?

为什么你要离职？

3、What is your career plan in next 5 years?

您对自己未来五年内的职业生涯计划是什么？

4、What kind of value/contribution will you bring in if you join our hotel?

如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？

5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?

描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？

6、How do you handle negative feedback from customers?

你是如何处理客户的负面反馈/投诉的？

7、How do you understand the “service consciousness” in service industry?

您如何理解服务行业的“服务意识”？

8、What kind of people/manager do you like to work with?

你喜欢和什么样的人/经理一起工作？

以上就是差异网为大家整理的3篇《酒店英语面试常见问题》，希望可以对您的写作有一定的参考作用，更多精彩的范文样本、模板格式尽在差异网。